Policy

At Crickfanfun, we aim to provide you with a smooth and enjoyable fantasy cricket experience. This policy outlines the terms and procedures related to participation, cancellations, and general platform usage.

Cancellation by the User

Before an event starts: You may cancel your participation as long as it falls within the specified time frame on the event page.

After an event starts: Once an event has started, cancellations are not permitted as outcomes are based on pre-selected teams and event progress.

Cancellation by Crickfanfun

• Insufficient participants: If the required number of participants is not met, Crickfanfun reserves the right to cancel the event. Participants will be notified accordingly.
• Technical issues: In case of unexpected technical disruptions or issues affecting fair participation, the event may be canceled. Participants will be informed promptly.
• Violation of rules: Events may be canceled if there are rule violations. In such cases, affected participants will be notified as per our Fair Play Policy.

Participation Guidelines

• Fair Play: Participants are expected to follow all rules and maintain the integrity of the game. Unsportsmanlike behavior may lead to disqualification.
• Team Selection: Users are responsible for selecting their teams before the event deadline. Changes after the deadline are not permitted.
• Event Updates: Any updates or changes to events will be communicated through official platform notifications.

Platform Integrity

Crickfanfun strives to provide a fair and transparent environment for all users. Our team monitors activities to prevent unfair practices and ensure an enjoyable experience for everyone.

How to Report Issues

• Contact: For any concerns or issues, please reach out to our support team at [email protected]. Include details such as your account information, the event in question, and a description of the issue.
• Response time: Our team typically responds within 24-48 hours. Additional information may be requested to assist with your inquiry.

Changes to the Policy

Crickfanfun reserves the right to update this policy when necessary. All changes will be posted on this page. Continued use of our platform after updates signifies your acceptance of the revised terms.

Contact

If you have any questions or concerns regarding this policy, feel free to contact us at [email protected].